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About Us


Comparatively speaking, Spooner Medical Administrators, Inc. is not a large organization, yet it is large enough to reflect and maintain our belief in personalized service. Based in Northeast Ohio, Spooner Medical Administrators, Inc. was created in 1997 specifically to provide workers' compensation managed care services under the BWC's Health Partnership Program.

Our team of experienced nurses, analysts, billers and professional administrators has been working with Ohio's employers to effectively manage Workers' Compensation claims for over 15,000 employers throughout the state of Ohio, who have chosen us as their Managed Care Organization. Our staff is trained to understand that attention to detail and good communication are essential to continued success. Great care is taken to ensure that all claims are properly documented and that files are complete and up-to-date. It is our goal to provide the highest level of personalized service to you as the employer and to your injured workers.

Our highly regarded case management and vocational rehabilitation services have proven records in effective disability management. SMAI continues to earn high ratings on the yearly MCO Report card issued by the BWC. We have also passed all BWC audits and our case management program is URAC accredited. We are proud of achieving these goals but it is servicing you, the employer, and the injured worker that is our highest priority. As we like to say, it's the same certification, but it's our different approach that makes SMAI unique.

To find out more information or to see how Spooner Medical Administrators, Inc. can help your company, please contact our Client Services department by phone at (440)899-2400/(800)542-9479 or .


Spooner Medical Administrators, Inc. | 28301 Ranney Parkway | Westlake, Oh 44145 | Main: 440.899.2400 | Toll-Free: 800.542.9479 | Fax: 440.899.2411