Comparatively speaking, Spooner Medical Administrators, Inc. is
not a large organization, yet it is large enough to reflect and maintain
our belief in personalized service. Based in Northeast Ohio, Spooner Medical
Administrators, Inc. was created in 1997 specifically to provide workers'
compensation managed care services under the BWC's Health Partnership
Our team of experienced nurses, analysts, billers and professional administrators
has been working with Ohio's employers to effectively manage Workers'
Compensation claims for over 15,000 employers throughout the state of
Ohio, who have chosen us as their Managed Care Organization. Our staff
is trained to understand that attention to detail and good communication
are essential to continued success. Great care is taken to ensure that
all claims are properly documented and that files are complete and up-to-date.
It is our goal to provide the highest level of personalized service to
you as the employer and to your injured workers.
Our highly regarded case management and vocational rehabilitation services
have proven records in effective disability management. SMAI continues
to earn high ratings on the yearly MCO Report card issued by the BWC.
We have also passed all BWC audits and our case management program is
URAC accredited. We are proud of achieving these goals but it is servicing
you, the employer, and the injured worker that is our highest priority.
As we like to say, it's the same certification, but it's our different
approach that makes SMAI unique.
To find out more information or to see how Spooner Medical Administrators,
Inc. can help your company, please contact our Client Services department
by phone at (440)899-2400/(800)542-9479 or