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Reporting Lost Time

Occasionally we find that an injured worker has not returned to work as expected and we aren't notified about their relapse. You, the employer, can help us more effectively manage the claim by notifying SMAI as soon as a situation like this comes to your attention. Please notify your claims analyst immediately if any of the following situations exist:

  • Injured worker does not return to work after an injury
  • Injured worker returns to work after an injury but is subsequently taken off work by his/her doctor
  • Injured worker returns to work after an injury, with restrictions
  • Injured worker's restrictions are extended
  • Injured worker is having difficulties related to an injury after returning to work

In order for SMAI to be effective in medically managing your claims, it is important that we are made aware of any issues relating to your injured worker's return to work. It is also very important that the actual return to work date be provided, even if the injured worker missed less than 7 days. This is a requirement of the BWC and is necessary to accurately track lost days from work.

Spooner Medical Administrators, Inc. | 28301 Ranney Parkway | Westlake, Oh 44145 | Main: 440.899.2400 | Toll-Free: 800.542.9479 | Fax: 440.899.2411