About MAI For Employers For Injured Workers For Providers Working with SMAI:
  Provider Procedures
  BWC Medical Guide How to submit Bills Rules & Timeframe for Bill Payment Process Check Bill Status FAQ Client Access Forms Contact Us


How to submit Bills


  • Medical Bills
  • By Mail
    Send bills and supporting medical documentation to:
    Spooner Medical Administrators, Inc.
    28301 Ranney Parkway
    Westlake, OH 44145

    By fax
    Fax bills and supporting medical documentation to our Billing Department at:
    (440)899-2411 or (800)542-9480

    Electronically
    Contact our Billing Department at (440)899-2400 for information.

  • Pharmacy Bills
  • The BWC is responsible for payment of pharmacy bills. SMAI as an MCO does not reimburse for outpatient medications prescribed to treat conditions related to an injured worker's claim. Under BWC's program, pharmacists can submit most drug bills directly to BWC at the point of service through BWC's pharmacy benefit manager (PBM), SXC Health Solutions.

    To contact SXC Health Solutions, call 1-800-OHIOBWC, and follow the prompts.


Spooner Medical Administrators, Inc. | 28301 Ranney Parkway | Westlake, Oh 44145 | Main: 440.899.2400 | Toll-Free: 800.542.9479 | Fax: 440.899.2411